Zengage is all about customer experience – bringing you help and advice to ensure that your organization’s customers have the best possible experience they can. We often drawn the strong connection between happy, empowered employees and good customer service. Along..
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Training Employees to Learn
FLW Outdoors, the organization that puts on the world’s most lucrative bass fishing event and runs a series of tiered pro tournaments, is bringing two events to Erie Sept. 9-11. The organizers hope you’ll be willing to help make both …
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GoErie.com Blogs: NWPA Outdoors – Calling all volunteers: Let's go …
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Bartending Pro Suggestions Half 1: « Niche Socializer
Back in early 2009 when we announced that Twitter was using Zendesk as its support platform I wrote the following in a blog post : We believe that the entire support industry will gain from Twitter’s choice of Zendesk. We will use their experiences to make ‘tweets’ a fully legit support channel in our continued efforts to enable true online support for the networked generation
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Even More Twitter Love
Jason Jones (pictured above left), founder of IAmWholeLife.com, wrote an op ed on Catholic Exchange today calling out Democrats for Life for “borrowing” his organization’s name for its new PAC, Whole Life Heroes.
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Founder of HERO's Whole Life America calls Democrats for Life's …
Part of an ongoing series about how you do support.
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Support Team Spotlight: Monarch Teaching
When it comes to effecting change within an organization, it might sometimes appear that we have divergent themes going on here in the Zengage blog. On the one hand we’re firm proponents of the ‘bottom-up’ approach that says that organizational change is most readily created from the grass roots – line workers adopting tools, developing processes, articulating values – and these feeding up to the higher levels of the organization
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Should Management Lead the Way? Or Get Out of the Way?
Pro -life groups gathered in front of a new Planned Parenthood clinic in Virginia Beach, Va. to raise their voices together opposing abortions. ..
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Pro-Life Groups Rally Against Va. Abortion Clinic – US – CBN News …
The TED conference is beautiful – despite being a somewhat elitist event with tickets that are out of reach for mere mortals. They are the ultimate conference for thought provoking presentations.
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Sweat the Small Stuff
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